![]() Therefore, your main goal should be to ensure that the customer derives the most benefit from your product or service. This key principle is based on the fact that the customer/client is the king of your business. In order for the Six Sigma managerial technique to be effective in helping your business deliver excellent products and services to achieve maximum customer satisfaction, you need to observe the following key principles: Prioritize the customer By using factual information about an organization, the Six Sigma method is able to transform business processes and attain better quality control. The Six Sigma technique is effective because it utilizes the data and statistics of an entire organization to eliminate errors. Over time, project teams and company leaders in different industries adopted the strategies and tools of the lean management system to increase their productivity and drive up their profits while decreasing the cost of production and minimizing waste. His discovery led to a decrease in the number of product defects, and so the methodology was called the Lean Six Sigma system. Bill Smith created the Lean Six Sigma management system that led to a reduction in the number of variations in the electronic manufacturing procedure at Motorola. The Six Sigma process was developed in the 1980s by an engineer who worked for Motorola called Mr. ![]() The Six Sigma technique is a business methodology that aims towards quality improvements in organizations by identifying the number of defects in the business processes and finding ways to eliminate them.
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